Ongoing- Provider training Monday-Friday, 8:00am-5:00pm. If you are interested contact our Client Relations team at 800-535-7358 option #3 or email us email@example.com
03/25/14 We are implementing changes in the way that we process and monitor Interpreter Incident Reports, on April 1, 2014. Please read the Interpreter Incident Resolution Process that will clearly define the new resolution scale and the consequences of violating the Interpreter Code of Conduct.
While this is a process that we will be implementing and monitoring, the Health Care Authority (HCA) and the Interpreter's United Union have been consulted and provided feedback in the creation of this new process.
2/17/13- Read the new Washington State Healthcare Authority Newsletter for tips and reminders
02/21/13- Start utilizing Video Remote Interpretation today
- Make sure your system meets the necessary technical requirements.
- See our installation guide and download the instructions.
- Once downloaded, contact firstname.lastname@example.org to finish you VRI set up and installation.
02/17/13- Read the new Washington State Healthcare Authority Newsletter for tips and reminders
01/21/13- Providers know that, we are e-mailing interpreters when they have been Requested or when a job is cancelled. This means interpreters that are requested are more likely to be the interpreter that is assigned to your appointment. And better notification to interpreters on provider cancellations.