Use of Information and Privacy Policy

CTS LanguageLink shall not use for any purpose whatsoever any personal information about individuals except when specifically and knowingly authorized to do so by such individuals other than to provide services described on this CTS LanguageLink website. Examples of such information are name, postal address, email address, and phone number. CTS LanguageLink uses such information to deliver services via our site, to help us determine what new features to develop on our website, and to help us determine the popularity and effectiveness of various website features. The CTS LanguageLink website collects information stored in standard HTTP log files, such as browser information and referrer. CTS LanguageLink may share non-personal aggregate, or summary, information regarding its customers with partners or other third parties, but CTS LanguageLink shall not sell, rent, or loan any identifiable information regarding its customers to any third party. The nature of the work performed and any information transmitted to CTS LanguageLink by customers shall be confidential. CTS LanguageLink shall not divulge or otherwise disclose such information to any person or third party without the prior written consent of the customer. This provision shall not apply to the extent CTS LanguageLink is required by law to divulge such information or to the extent such information is or becomes a matter of public knowledge other than by disclosure by CTS LanguageLink. CTS LanguageLink respects your privacy. CTS LanguageLink does not sell, rent, or loan any identifiable information regarding its customers to any third party. Any information you give us is held with the utmost care, and will not be used in ways to which you have not consented. If you register to receive our email list, you will receive regular updates from CTS LanguageLink regarding new services, industry news and company updates. If you do not wish to receive email updates, please send an email to “” and type “remove” in the subject line.


This is a privacy policy for the CTS LanguageLink HCA Website. CTS LanguageLink has created this privacy statement in order to demonstrate its firm commitment to privacy. The following discloses its information gathering and dissemination practices for and and other Internet web sites owned by CTS LanguageLink.

If you have questions about this policy we invites you to contact us by mail at the following address:

701 NE 136th Ave, Suite 200
Vancouver, WA 98684 USA

Or, you may contact CTS LanguageLink by e-mail at, or call +1.855.208.2620.

Dispute Resolution and Privacy Seals

Please send an e-mail to

Data Collection

P3P policies declare the data they collect in groups (also referred to as “statements”). This policy contains three data groups. The data practices of each group will be explained separately.

Group “Basic Information”

In general, you can visit the CTS LanguageLink websites without providing personal information, but there are times when CTS LanguageLink will request personal information. Personal information is information that individually identifies you, such as your name, telephone number, physical address or email address. CTS LanguageLink. is a U.S. based company with offices throughout the world. It is possible that any personally identifiable information collected from you may be transferred to other CTS LanguageLink sites located outside your country of residence that may not have equivalent laws and rules regarding privacy and data protection. We are committed to the security of personally identifiable information and we take reasonable precautions to maintain that protection. Although we use physical and administrative procedures to attempt to safeguard personally identifiable information, we cannot guarantee that it is completely secure from people who might attempt to evade security measures or intercept transmissions over the Internet.

CTS LanguageLink collects and uses your information in order to give you better service, to provide you with convenient access to its products and services and to make its website more useful to you. The contact information CTS LanguageLink collects is used, in part, to deliver information about CTS LanguageLink and its partners and promotional material to you. It is also used to contact you when necessary. Information collected through the use of cookies is used to evaluate and improve its website and to help diagnose problems with its server. CTS LanguageLink will only use (such use including disclosure) your personal information without notice when it believes the use to be required by law or regulation, or necessary to protect or defend the rights or property of CTS LanguageLink, the safety of the public or the users of its site, or if you have provided CTS LanguageLink with prior consent to do so (see “Opt-In” below).

CTS LanguageLink may collect the following information:

  • URL of requested resource
  • Full IP address
  • HTTP request method
  • Data bytes in response
  • Response status code
  • User agent information
  • Last URL requested by the user

This data will be used for the following purposes:

  • Completion and support of the current activity
  • Web site and system administration

This data will be used by CTS LanguageLink and its agents.

Group “Cookies”

CTS LanguageLink collects the following information:

  • HTTP cookies

This data will be used for the following purposes:

  • Completion and support of the current activity.
  • Web site and system administration.

This data will be used by CTS LanguageLink and its agents.

The following explanation is provided for why this data is collected:

CTS LanguageLink sets a cookie when you arrive so that, IF you should register or request a contact, CTS LanguageLink can capture the URL of the Web site that referred you to us. If you do not register or make a request, that information will never be linked to any personal information. No other data is captured in the cookie. Registering to access content on the CTS LanguageLink Portal sets a second cookie that allows you to log in quickly the next time you wish to access the Portal.

Group “Registration”

CTS LanguageLink collects the following information:

  • Online contact information

At the user’s option, CTS LanguageLink may also collect the following data:

  • User’s Job Title
  • Name of User’s Employer
  • Given Name (First Name)
  • Family Name (Last Name)
  • Business mailing address
  • Telephone Number

This data will be used for the following purposes:

  • Completion and support of the current activity.
  • Web site and system administration..

The following explanation is provided for why this data is collected:

This information is collected when you register to for the Portal, or request to be contacted by CTS LanguageLink. A CTS LanguageLink Sales or Marketing professional may contact you based on the information you provide.

Opt-Out Policy

If, at any time, you change your mind about receiving information from CTS LanguageLink or about sharing your information with third parties, please send CTS LanguageLink a request specifying your new choice. Simply send your request to


Cookies are a technology which can be used to provide you with tailored information from a Web site. A cookie is an element of data that a Web site can send to your browser, which may then store it on your system. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether to accept it.

Our site makes use of cookies. Cookies are used for the following purposes:

  • Site administration
  • Completing the user’s current activity


You are prohibited from violating, or attempting to violate, the security of the CTS LanguageLink Network. Any violations may result in criminal and civil liabilities to you. CTS LanguageLink will investigate any alleged violations and will cooperate with law enforcement agencies if a criminal violation is suspected. Examples of violations of the security of the CTS LanguageLink network include, without limitation, the following:

  • Accessing data not intended for you
  • Logging into a server or account which you are not authorized to access
  • Attempting to probe, scan, or test the vulnerability of a system or network
  • Breaching security or authentication measures without proper authorization
  • Attempting to interfere with service to any user, host, or network including, without limitation, by means of “overloading,” “flooding,” “mailbombing,” or “crashing”
  • Taking any action in order to obtain services to which you are not entitled

Illegal Use

The CTS LanguageLink network may only be used for lawful purposes. For example, you may not use the CTS LanguageLink network to create, transmit, distribute, or store material that:

  • Violates a trademark, copyright, trade secret, or other intellectual property rights of others
  • Violates the privacy, publicity, or other personal rights of others
  • Impairs the privacy of communications
  • Contains obscene or pornographic content
  • May be threatening, abusive, or hateful
  • Violates export control laws or regulations
  • Encourages conduct that would constitute a criminal offense or give rise to civil liability
  • Causes technical disturbances to the CTS LanguageLink Network, including, but not limited to, introduction of viruses, worms, or other destructive mechanisms
  • Violates reasonable regulations of CTS LanguageLink or other service providers with respect to the CTS LanguageLink Network
  • Assists or permits any persons in engaging in any of the activities described above
  • Constitutes deceptive online marketing

If you become aware of any such activities, you are obligated to immediately notify CTS LanguageLink and take all other appropriate actions to cause such activities to cease.

Unsolicited Communications (“Spam”)

Posting the same or similar unsolicited e-mail messages, bulk commercial advertising, or informal announcements to one or more groups (known as “Spam”) is prohibited. Spam is not only annoying to Internet users, it seriously affects the efficiency and cost-effectiveness of the CTS LanguageLink Network. These unsolicited messages can increase costs by clogging the CTS LanguageLink Network, rendering your web site inaccessible, and potentially leading to down time of your mission-critical Internet applications.

In addition, both Usenet and e-mail users may not:

  • send or post e-mail messages which are excessive and/or intended to harass or annoy others
  • continue to send e-mail to a recipient that has indicated that he/she does not wish to receive it
  • send e-mail with forged TCP/IP packet header information
  • intentionally omit, delete, forge, or misrepresent transmission information, including headers and return addresses
  • take any other actions intended to cloak the your identity or contact information


CTS LanguageLink exercises no control over, and accepts no responsibility for, the content of the information passing through the CTS LanguageLink network, including content provided on any third-party web sites linked to the CTS LanguageLink network. Any web site links are provided as Internet navigation tools for information purposes only and not as an endorsement by CTS LanguageLink of the contents of such web sites. CTS LanguageLink does not adopt, nor warrant the accuracy of, the content of any linked web site and undertakes no responsibility to update the content. Use of any information obtained via the CTS LanguageLink network is at your own risk.

CTS LanguageLink does not screen communications and is not responsible for screening or monitoring content used by you.

Consequences of Unacceptable Use

CTS LanguageLink reserves the right to suspend or terminate access to the CTS LanguageLink network upon notice of a violation of this Policy.

Indirect or attempted violations of this Policy, and actual or attempted violations by a third-party on behalf of you, shall be considered violations of this Policy by you. Furthermore, it is a violation of this policy to use the services of another provider for the purposes of facilitating any of the activities described above if such use of another provider’s service could reasonably be expected to affect the CTS LanguageLink network.